IQOption Official Announcement:
Profit calculations issue resolved
As you may know, for the past couple of weeks we have experienced some difficulties with profit calculations and we’ve done our best to fix this problem as quickly as possible. We are delighted to inform you that after days and nights of non-stop work, we have finally resolved this issue: starting from this morning statistics are working in regular mode, and all missing payments during the period from January 24th to January 31st are now credited to your balance and shown in statistics.
If you haven’t received your payment in full due to troubleshooting, don’t worry — we’ll repeat the payment at the beginning of next week. If you’d rather not receive the payment again, please let your manager know as soon as you can.
We appreciate your patience and understanding, and apologise for any inconvenience this may have caused.